Spanish Call Center is a business process outsourcing (BPO) service provider that specializes in voice and non-voice customer support solutions delivered in the Spanish language.
We started as a small telemarketing firm in San Carlos, California and grew into the niche BPO company that we are today. Our expansion came a year after we were established in 2006, when we transferred operations to Makati City, Philippines. Now with multiple offices across Asia, we continue to widen our array of BPO solutions and reach out to more clients from all over the world.
One of the practices that ensure the successful delivery of your services is that we only hire and train professionals who are both proficient in Spanish and the consumer behaviors of people who speak this language. We also follow the boutique-style approach at outsourcing, which lets our clients customize, expand, or minimize our services to perfectly match their unique business needs.
We aim to connect your brand to your consumers with cultural and lingual understanding in mind. This is because we believe that the definition of success is more than just positioning your brand atop your industry competitors; it is fostering loyalty, satisfaction, and genuine relationships with your market, no matter where they are in the world.